General notice and mandatory information

Designation of the responsible body

The responsible body for data processing on this website is: Signum Services GmbH Backhusweg 4 21218 Seevetal Telephone: +49 0160-3173333 The controller decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

As a data subject, you have the right to complain to the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority with regard to data protection issues is the state data protection commissioner of the federal state in which our company’s registered office is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, the right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.

Server log files

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are: – Visited page on our domain – Date and time of the server request – Browser type and browser version – Operating system used – Referrer URL – Host name of the accessing computer – IP address This data is not merged with other data sources. The data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your terminal device. Cookies help us to make our website more user-friendly, effective and secure. Some cookies are “session cookies.” Such cookies are deleted automatically at the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognise you when you return to our website. With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Disabling cookies may result in limited functionality of our website. The setting of cookies that are necessary to carry out electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart) is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are dealt with separately in this data protection declaration. To obtain your consent to the use of cookies, we use a plugin from https://devowl.io/ . Cookies are only used after your express consent, you can make an individual selection here. Here you have the option to adjust your settings.

eTermin

This site uses eTermin to provide online time slot booking. The provider is eTermin GmbH, Im Wiesengrund 8, 8304 Wallisellen, Switzerland. In order to use the functions of eTermin, the IP address of your computer, the request of your browser and the time of this request are recorded. In addition, the status and the amount of data transferred as part of this request are recorded, as well as product and version information about the browser used and the operating system of your computer. The website from which our site was accessed is recorded. The IP address of your computer is only stored for the time of your use of the website and is then immediately deleted or anonymised by shortening it. The remaining data is stored for a limited period of time. This data is collected for the operation of eTermin, in particular to detect and eliminate errors on the website, to determine the utilisation of the website and to make adjustments or improvements. More information on the handling of user data can be found in the privacy policy of eTermin https://www.etermin.net/online-terminbuchung-datenschutz

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. More information on the handling of user data can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google Analytics

This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data sharing agreement between the website operators and Google Inc., Google Inc. uses the information collected to evaluate website usage and activity and to provide services relating to internet usage. You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de. Here you can find further information on the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. AdWords is an online advertising programme. As part of the online advertising programme, we work with conversion tracking. After a click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. The cookie allows Google and us to recognise that you have clicked on an ad and have been redirected to our website. Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords customers’ websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that enables personal identification of users. If you do not wish to participate in tracking, you can object to its use. In this case, the conversion cookie must be deactivated in the user settings of the browser. In this way, it will not be included in the conversion tracking statistics. The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f DSGVO. As website operators, we have a legitimate interest in analysing user behaviour in order to optimise our website and our advertising. Details on Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/. With a modern web browser, you can monitor, restrict or disable the setting of cookies. Disabling cookies may result in limited functionality of our website.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using these web fonts, it is possible to present you with the presentation of our website that we desire, regardless of which fonts are available to you locally. This is done by retrieving the Google web fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which of our pages you have visited. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website. Google is certified for the us-European data protection agreement “Privacy Shield”. This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU. Details about Google Web Fonts can be found at: https://www.google.com/fonts#AboutPlace:about and further information in Google’s privacy policy: https://policies.google.com/privacy/partners?hl=de Zapier For the integration of various databases and tools we use Zapier, a service of Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA. Customer data such as name and email address may be transmitted. Further information on data protection at Zapier can be found at https://zapier.com/privacy/. We have concluded a so-called “Data Processing Agreement” with Zapier, in which Zapier undertakes to protect our customers’ data and not to pass it on to third parties.

SMSAPI / LINK Mobility

For sending SMS messages we use a service of LINK Mobility Poland sp. z o. o., Toszecka 101, 44-100 Gliwice, Poland. Customer data such as your telephone number or test result may be transmitted, but the transmission of other personal data such as name or date of birth does not usually take place. If we use this service, we will always ask for your express consent. Further information on data protection at LINK Mobility can be found at: https://www.smsapi.com/de/privacy

ClickSend

For sending SMS messages we use a service of ClickSend Germany, White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK. This may involve the transmission of customer data such as your telephone number or test result, but does not usually involve the transmission of other personal data such as name or date of birth. If we use this service, we will always ask for your explicit consent. You can find more information on data protection at ClickSend at: https://www.clicksend.com/de/legal/privacy-policy/